At Jansarthi Kendra, we strive to provide reliable and efficient digital, financial, government, and travel-related services. Please read this Refund & Return Policy carefully before purchasing or using our services.
By using our website and services, you agree to this policy.
Refund Policy
Non-Refundable Services
Most services offered by Jansarthi Kendra are digital, instant, government-related, or third-party processed services. Therefore, once a service has been processed, activated, submitted, booked, or completed, the payment shall be treated as final and non-refundable.
The following services are generally non-refundable:
Eligible Refund Cases
Refund requests may only be considered under the following situations:
All refund requests are subject to verification and approval by Jansarthi Kendra.
Refund Processing Time
If approved, refunds may take approximately:
Refunds shall be credited through the original payment method wherever possible.
Cancellation Policy
Users may request cancellation only before the service process has started.
Once any application, recharge, booking, filing, verification, or transaction has been processed or submitted, cancellation requests may not be accepted.
Some services are processed instantly and therefore cannot be cancelled after successful payment.
Return Policy for Physical Products
If any physical products are sold through the Platform, returns may be accepted within 7 days from delivery, subject to the following conditions:
The following items are not eligible for return:
Return shipping charges shall be borne by the customer unless the return is due to our error.
Third-Party Services
Certain services are provided through third-party providers, banks, payment gateways, airlines, government portals, or external agencies.
Jansarthi Kendra shall not be responsible for:
Refund timelines for such services may depend on the respective third-party provider.
Chargebacks & Fraudulent Claims
Users agree not to initiate false payment disputes or chargebacks.
In case of fraudulent refund requests or unauthorized disputes, Jansarthi Kendra reserves the right to:
Policy Updates
Jansarthi Kendra reserves the right to modify this Refund & Return Policy at any time without prior notice.
Updated policies shall become effective immediately upon publication on the website.
Contact Information
Jansarthi Kendra
2nd Floor, SCF 66, Jawahar Colony, Sector 16A, Faridabad, Haryana – 121006, India
Phone: +91 9217718998
Email: [email protected]
Website: https://jansarthikendra.com/