Terms and Conditions

Introduction

Welcome to Jansarthi Kendra. These Terms & Conditions (“Terms”) govern your access to and use of the website, mobile applications, and related services operated by Jansarthi Kendra (collectively referred to as the “Platform”).

By accessing or using the Platform, you agree to comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the Platform immediately.

Definitions

  • “User”, “you”, or “your” refers to any individual, retailer, distributor, customer, or entity using the Platform.
  • “Company”, “we”, “our”, or “Jansarthi Kendra” refers to Jansarthi Kendra and its operators.
  • “Services” refers to all products, digital services, facilitation services, and utility services provided through the Platform.

Eligibility

You must be at least 18 years old and legally competent under applicable Indian laws to use the Platform and Services.

By using the Platform, you confirm that:

  • You are legally capable of entering into binding agreements.
  • All information provided by you is accurate and genuine.
  • You will comply with all applicable laws and regulations.

Services Offered

Jansarthi Kendra provides various digital and assisted services including but not limited to:

  • AEPS & Banking Services
  • Money Transfer Services
  • PAN Card Services
  • Aadhaar Assistance Services
  • GST Registration & Filing
  • Income Tax Return Filing
  • Government Certificate Assistance
  • Recharge & Bill Payment Services
  • Travel Booking Services
  • Insurance & Financial Services
  • Retailer / Distributor Services
  • Digital Documentation & Verification Services

We reserve the right to add, remove, modify, suspend, or discontinue any service without prior notice.

User Accounts & Security

To access certain services, users may be required to create an account.

You agree that:

  • Information provided during registration shall be accurate and updated.
  • You are responsible for maintaining confidentiality of your credentials.
  • You are solely responsible for all activities conducted through your account.
  • You shall immediately notify us in case of unauthorized access or security breach.

Jansarthi Kendra shall not be liable for losses arising due to unauthorized use of your account.

User Obligations & Prohibited Activities

You agree not to:

  • Use the Platform for illegal or fraudulent activities.
  • Upload false, misleading, or forged documents.
  • Impersonate any individual or organization.
  • Interfere with the Platform’s security or functionality.
  • Attempt hacking, reverse engineering, or unauthorized access.
  • Use the Platform in violation of any applicable law.

Violation of these Terms may result in suspension or permanent termination of services and legal action where applicable.

Fees, Charges & Payments

Certain services may require payment of service fees, government charges, commissions, convenience fees, or taxes.

You agree not to:

  • Applicable fees will be displayed before processing transactions.
  • Payments once successfully processed may not be reversible.
  • You are responsible for all applicable taxes associated with your transactions.

Jansarthi Kendra reserves the right to revise fees at any time without prior notice.

Refund & Cancellation Policy

Refunds and cancellations shall be governed by our Refund Policy.

The following services are generally non-refundable once processed:

  • PAN Applications
  • GST Registrations
  • Government Filings
  • Recharge & Bill Payments
  • Ticket Bookings
  • Verification Charges
  • ID Activation Fees
  • Retailer/Distributor Registration Fees

Refunds, if applicable, shall be processed only after verification and subject to approval.

Third-Party Services

The Platform may integrate third-party providers, banking partners, APIs, payment gateways, or government portals.

We do not control and are not responsible for:

  • Third-party downtime
  • Transaction failures caused by external providers
  • Delays due to banking or government systems
  • Accuracy of third-party content or services

Use of third-party services shall be governed by their respective terms and policies.

Intellectual Property Rights

All content available on the Platform including:

  • Logos
  • Trademarks
  • Graphics
  • Software
  • Text
  • Designs
  • Documents

are the exclusive property of Jansarthi Kendra or its licensors and are protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or commercially exploited without prior written permission.

Privacy & Data Protection

Your use of the Platform is also governed by our Privacy Policy.

By using the Platform, you consent to:

  • Collection of personal information
  • Storage and processing of data
  • Sharing with authorized service providers or government authorities where legally required

We implement reasonable security measures but cannot guarantee absolute security of digital communications.

Disclaimer of Warranties

All services are provided on an “AS IS” and “AS AVAILABLE” basis.

Jansarthi Kendra does not guarantee:

  • Uninterrupted availability
  • Error-free operation
  • Accuracy or completeness of information
  • Virus-free systems
  • Guaranteed approval of applications or services

Users access and use the Platform at their own risk.

Limitation of Liability

To the maximum extent permitted by law, Jansarthi Kendra shall not be liable for:

  • Indirect or consequential damages
  • Financial losses
  • Loss of profits or business
  • Data loss
  • Transaction delays
  • Government rejection of applications
  • Service interruptions caused by third parties

Our maximum liability shall not exceed the amount paid by the user for the concerned service.

Indemnification

You agree to indemnify and hold harmless Jansarthi Kendra, its owners, employees, affiliates, and partners against any claims, losses, liabilities, legal proceedings, damages, or expenses arising from:

  • Violation of these Terms
  • Misuse of services
  • Fraudulent activity
  • Violation of applicable laws
  • Infringement of third-party rights

Our maximum liability shall not exceed the amount paid by the user for the concerned service.

Suspension & Termination

We reserve the right to suspend, restrict, or terminate access to any user account without prior notice if:

  • Fraudulent activity is suspected
  • Terms are violated
  • Required documents are not provided
  • Government or legal authorities require such action

Termination shall not affect liabilities accrued prior to termination.

Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Faridabad, Haryana.

Changes to Terms

Jansarthi Kendra reserves the right to update or modify these Terms at any time.

Updated Terms shall become effective immediately upon publication on the Platform. Continued use of the Platform after changes constitutes acceptance of revised Terms.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with the Privacy Policy and other policies published on the Platform, constitute the complete agreement between the user and Jansarthi Kendra.

Contact Information

Jansarthi Kendra

2nd Floor, SCF 66, Jawahar Colony, Sector 16A, Faridabad, Haryana – 121006, India

Phone: +91 9217718998

Email: [email protected]

Website: https://jansarthikendra.com/