Privacy Policy

Introduction

Jansarthi Kendra (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, process, and protect your information when you access or use our website, mobile applications, and related services (collectively, the “Platform”).

By using the Platform, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Address Details
  • Date of Birth
  • Gender
  • Aadhaar Number (where legally permitted)
  • PAN Number
  • GST Details
  • Bank Account Information
  • Passport-size Photograph
  • Government-issued Identity Documents

Transaction Information

  • Recharge & bill payment details
  • Banking and AEPS transaction records
  • Money transfer details
  • Travel booking information
  • Payment history

Technical Information

  • IP Address
  • Device Information
  • Browser Type
  • Operating System
  • Access Time & Logs
  • Cookies and usage analytics

How We Use Your Information

We may use your information for the following purposes:

  • To provide requested services
  • To process registrations and applications
  • To verify identity and documents
  • To process payments and transactions
  • To communicate service updates and notifications
  • To improve platform functionality and user experience
  • To comply with legal and regulatory requirements
  • To prevent fraud, misuse, or unauthorized activities

Sharing of Information

We may share your information with:

  • Government authorities or departments
  • Banking and financial partners
  • Payment gateway providers
  • Verification agencies
  • API and technology service providers
  • Legal or regulatory authorities when required by law
  • We do not sell or rent your personal information to third parties.

Data Security

We implement reasonable administrative, technical, and security measures to protect your information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our Platform may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze traffic and usage behavior
  • Enhance user experience

You may disable cookies through your browser settings, though some features may not function properly.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain transaction records

After the retention period, data may be securely deleted or anonymized.

User Rights

Subject to applicable law, users may have the right to:

  • Access their personal information
  • Request correction of inaccurate information
  • Request deletion of information where legally permissible
  • Withdraw consent where applicable
  • Raise grievances regarding misuse of data

Requests may be subject to identity verification and legal limitations.

Third-Party Services

Our Platform may contain links or integrations with third-party websites, government portals, payment systems, or external service providers.

We are not responsible for the privacy practices, content, or security of third-party platforms.

Users are advised to review the privacy policies of such third parties before using their services.

Children’s Privacy

Our services are not intended for individuals below 18 years of age.

We do not knowingly collect personal information from minors without lawful authorization or guardian consent.

Legal Compliance

We may disclose information if required to:

  • Comply with applicable laws
  • Respond to legal requests
  • Protect company rights or security
  • Prevent fraud or illegal activities

Changes to Privacy Policy

Jansarthi Kendra reserves the right to update or modify this Privacy Policy at any time.

Updated versions shall become effective immediately upon posting on the Platform. Continued use of the Platform constitutes acceptance of revised policies.

Contact Information

Jansarthi Kendra

2nd Floor, SCF 66, Jawahar Colony, Sector 16A, Faridabad, Haryana – 121006, India

Phone: +91 9217718998

Email: support@jansarthikendra.com

Website: https://jansarthikendra.com/